Photos are not uploading
Updated September 4, 2026
On this page
Minipa Link works offline and syncs when you're back online, so photos captured in the field upload automatically once there's a connection.
In the app
1
Open Dashboard (or the project list).
2
Pull down from the top until the refresh indicator appears, then release. That syncs local photos to the cloud when you have a connection.
Tips
- Check that the device has a working internet connection.
- Leave the app open for a moment so uploads can finish.
- Confirm you're signed in to the correct workspace.
- Update to the latest app version.
If photos still don't upload after reconnecting and refreshing, contact support with the project name and approximate capture time.
For more on offline vs online, see Work offline and sync.
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